Utility Providers

Improve Collections Without Increasing Enforcement

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See how Nowexo finds and recovers money you didn't know you were losing.

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[SCOPE]

Overview

Utility providers across emerging markets face widespread non-payment — often from customers who are willing to pay but face barriers to doing so, or who simply need the right engagement at the right time. We help recover outstanding balances across large, fragmented populations — using scalable, mobile-first approaches that don't rely on enforcement.

[Utility Providers]

The Challenge

High arrears volumes that grow month over month

Low compliance rates with standard payment notices

Limited enforcement capability in local markets

[Utility Providers]

Our Approach

Book a Kick-off Call

Mobile-first engagement reaching customers directly

Scalable recovery workflows built for large customer bases

Flexible, accessible payment options that reduce friction

Continuous, structured follow-up until balances are cleared

[Outcome]

Improved collections rates without adding enforcement costs or pressure.

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[CLIENT QUOTES]

"We were relying on disconnection threats to collect. This gave us a smarter, more effective alternative."

— Tom Hargreaves, Head of Collections

"Collections improved without a single escalation. That alone justified the partnership."

— Sandra Ruiz, Finance Director

[What We Do]

You’re losing revenue daily from unpaid invoices, failed payments, and defaults. We recover it—no upfront cost, no risk, just results. You only pay on success.

88%

88% recovery success rate

40$M+

$40M+ recovered annually

95%

95% error reduction accuracy

24hrs

24 hours to insights

[Results With Nowexo]

"Within 20 days, we recovered $175,000 in accounts we have already written off —Nowexo delivered real ROI with zero additional burden on our internal team."

mark rowland

director of OPERATIONS

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No upfront cost, no risk

Recover up to 27.5% more than traditonal options

27.5%

See recovery within days

15 days

[start with NOWEXO]

Recover Your Outstanding Balances

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