Terms of Service

These terms govern your use of the Nowexo platform and services.
[Last updated: 10.05.2025]

Effective Date: 10 May 2025

Company: Nowexo Limited

1. Overview

These Terms of Service ("Terms") govern your use of Nowexo's services, including financial audit, analysis, and recovery services ("Services").

By engaging Nowexo, you ("Client") agree to these Terms.

2. Services

Nowexo provides analysis of financial, operational, and contractual data to identify discrepancies, inefficiencies, and potential recovery opportunities.

This includes, but is not limited to:

  • Expense recovery
  • Revenue reconciliation
  • Contract and pricing compliance
  • Loss and yield auditing
  • Subsidy, grant, and credit tracking

Nowexo may also assist in pursuing recoveries with third parties on behalf of the Client.

3. No Guarantee of Results

While Nowexo uses commercially reasonable efforts to identify and pursue recoveries:

  • Recovery outcomes are not guaranteed
  • Results depend on third parties, data quality, and external factors
  • Not all discrepancies will result in financial recovery

4. Fees

Nowexo operates on a performance-based model:

  • Fees are charged as a percentage of recovered funds
  • No fees are due unless recoveries are successfully obtained
  • Specific fee percentages are agreed separately in writing

5. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete data
  • Grant necessary access to relevant records (read-only where applicable)
  • Cooperate in the recovery process when required
  • Ensure compliance with applicable laws and contractual obligations

The Client remains responsible for all business decisions and actions.

6. Third-Party Interactions

Nowexo may engage with suppliers, buyers, or other counterparties on behalf of the Client.

However:

  • Nowexo does not control third parties
  • Outcomes depend on third-party cooperation
  • Nowexo is not liable for third-party actions or refusals

7. Data & Confidentiality

Nowexo will:

  • Treat all Client data as confidential
  • Use data solely for the purpose of delivering Services
  • Maintain appropriate security measures

Nowexo does not sell or share Client data with unauthorized parties.

8. Intellectual Property

All methodologies, processes, and materials used by Nowexo remain its intellectual property.

Clients are granted a limited right to use deliverables for internal business purposes.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Nowexo shall not be liable for indirect, incidental, or consequential damages
  • Total liability shall not exceed the fees paid to Nowexo

10. Termination

Either party may terminate the engagement with written notice.

However:

  • Fees remain due for recoveries identified prior to termination
  • Ongoing recovery processes may continue under agreed terms

11. Compliance

Clients agree to act in good faith and comply with all applicable laws and regulations.

Nowexo does not provide legal, tax, or accounting advice unless explicitly agreed.

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Updates

Nowexo may update these Terms from time to time. Continued use of Services constitutes acceptance of updated Terms.

Closing

By engaging Nowexo, you acknowledge that you have read, understood, and agreed to these Terms.