Privacy Policy

Effective Date: 10 May 2025

‍Company: Nowexo

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1. Overview

Nowexo ("we", "us", or "our") is committed to protecting your privacy and handling your data responsibly.

This Privacy Policy explains how we collect, use, and safeguard information when you use our services.

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2. Information We Collect

We may collect and process the following types of data:

Business & Financial Data

• Invoices (sales and purchase)
• Payment records
• Contracts and pricing agreements
• Operational data (e.g. delivery, weight, grading, inventory)

Contact Information

• Name, email address, phone number
• Job title and company details

Technical Data

• IP address
• Browser type and usage data
• Website interactions

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3. How We Use Your Information

We use your data to:

• Deliver our audit and recovery services
• Identify discrepancies and recovery opportunities
• Communicate with you regarding findings and progress
• Improve our services and platform
• Comply with legal obligations

We do not use your data for unrelated purposes.

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4. Legal Basis for Processing (if applicable)

Where required (e.g. under GDPR), we process data based on:

• Contractual necessity (to deliver services)
• Legitimate business interests
• Legal obligations

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5. Data Sharing

We do not sell your data.

We may share data only when necessary:

• With trusted service providers (e.g. hosting, analytics)
• With third parties (suppliers, buyers, counterparties) only as required to pursue recoveries
• When required by law or regulation

All sharing is limited and purpose-specific.

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6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure, read-only access where possible
• Encryption and access controls
• Restricted internal access

However, no system is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain data only as long as necessary to:

• Deliver our services
• Comply with legal obligations
• Resolve disputes

After this, data is securely deleted or anonymized.

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8. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing

To exercise these rights, contact us at: info@nowexo.com

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9. International Data Transfers

Your data may be processed in countries outside your own.

We take steps to ensure appropriate safeguards are in place for international data transfers.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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12. Contact

For questions about this Privacy Policy or your data:

info@nowexo.com