FAQ — Common Questions

[Help & Support]

Frequently Asked Questions

If you don’t see your question here, we’re always available to help. Get in touch to discuss your needs, explore opportunities, or clarify how we work.

Free Check (2 min)

How does this work?

You complete a short 2-minute intake. We check your eligibility, estimate what compensation you could qualify for, and connect you to the expert partner most likely to help with your situation — typically within 1 business day.

What do I need to provide?

Basic information about your situation, what was paid, what was charged, and any supporting documents you have on hand (receipts, invoices, photos, communications). We keep it simple and low-lift.

Is there any upfront cost?

No. The Nowexo eligibility check is completely free for the consumer. Expert partners may have their own fees, agreed separately with you if you decide to move forward.

Is my data secure?

Yes.

We use secure data handling and strict access controls. Your data is never sold, and is only shared with the expert partner most likely to help — never broadcast across the partner market.

Why not just contact the company directly?

The difference is:

• Most consumers don't know what they could qualify for or which path actually works
• Going at it alone often means giving up after the first "no"
• We check eligibility, estimate compensation, and route you to an expert partner on the first try

"We do the work that turns a frustrating situation into a clear next step — without the runaround."

How long does it take to see results?

Most situations get a Nowexo eligibility check and compensation estimate within 2 minutes of intake.

Expert partners typically reach out within 1 business day. Final outcomes depend on the specifics of each situation and the partner.

Do I have to deal with anyone directly?

Only when you choose to. We check your eligibility, route you to the right expert partner, and let you decide from there. You stay informed and make the final call.

How much compensation can I actually qualify for?

It depends on the situation, but consumers typically qualify for between $250 and $10,000+ depending on:

• The category (car repair, towing, hotels, etc.)
• What was paid and what was charged
• How recent the situation is
• What supporting documents you have on hand

We size the estimate around what's realistic for your specific situation.

Will this hurt my credit?

No.

Nowexo's eligibility check has no impact on your credit. We don't run credit pulls and we don't submit anything on your behalf without your involvement.

Is this a one-time service or ongoing?

Both.

We:

• Help you check eligibility on the current situation
• Stay available for any new situations that come up

Most consumers come back when something else happens.

Why can't I just contact the company myself?

Because:

• Companies often reject or stall consumers who don't push the right way
• Consumer rules and timelines are complicated and easy to miss
• Expert partners know exactly how to handle each category
• You skip the back-and-forth that makes most people give up

That's exactly why we exist.

What's the first step?

A simple 2-minute intake.

• No disruption to your day
• No upfront cost
• A real eligibility check and compensation estimate in seconds

If nothing comes of it, you pay nothing.

[start with NOWEXO]

Stop Leaking Money.
Start Recovering It.

Whether it's billing errors, missed revenue, or contract gaps — we find it, chase it, and get it back for you.

Free Check (2 min)

Nowexo is a consumer compensation platform that helps consumers check eligibility for compensation on common consumer issues — unexpected charges, delays, damage charges — and connects them with expert partners. We are not a law firm and do not provide legal advice. Outcomes depend on the specifics of each situation. By using Nowexo, you agree to our Terms of Service.