FAQ

What is Nowexo and how does it work?

Nowexo makes food trading profitable, secure and fast. Tell us what you buy or sell and get matched with a better global deal in 48 hours—exact specs, higher margins, and zero delays or fraud.

We manage the full process from verified quotes, secure contracts, third-party inspections, to logistics and payment protection. Ensuring safe, efficient, and fraud-free cross-border trade.

How does Nowexo ensure I don’t get scammed?

We use third-party inspections (SGS, Bureau Veritas), escrow-style payment protection, and verified supplier networks. Both buyers and sellers are onboarded through strict KYC and documentation checks. No deal proceeds without compliance and inspection clearance.

What products can I trade through Nowexo?

We specialize in key agricultural commodities like maize, rice, sugar, wheat, cocoa, coffee, edible oils, and sesame. We also handle trades for other soft commodities on request, depending on verified supply sources.

How does payment work on Nowexo?

Buyers pay into a secured account. Funds are only released to the seller after successful third-party inspection and shipment confirmation. This protects both parties from fraud or non-performance.

Can Nowexo handle logistics and shipping?

Yes, we coordinate end-to-end logistics through our network of trusted freight forwarders and customs agents. Whether it’s FOB, CIF, or DAP terms, we ensure smooth handling, clearance, and delivery tracking.

What if there’s a quality issue with the goods?

Quality is verified before shipment through independent inspection agencies. Once goods pass inspection and are loaded, the buyer accepts delivery based on those certified results, eliminating disputes post-shipment.

How long does a typical trade take with Nowexo?

On average, a trade from confirmed order to shipment ranges from 7 to 21 days, depending on product availability, inspection scheduling, and logistics routes. We prioritize speed without compromising on safety.

Is there a minimum order quantity (MOQ)?

Yes, Nowexo operates primarily on bulk trades. The typical minimum is 1 container (20-25 MT depending on product). However, for certain regions or products, flexible volumes may be available.

Why should I use Nowexo instead of trading directly?

Trading directly exposes you to risks like fraud, poor-quality goods, payment defaults, and logistics failures. Nowexo eliminates these risks by providing a secured, managed trade process with verified partners, saving you time, reducing costs, and ensuring peace of mind.

What documents do I receive during a trade?

You’ll receive a full trade pack: Contract, Proforma Invoice, Inspection Certificate, Bill of Lading, and any required customs or compliance documents.

Who can use Nowexo — is it only for large companies?

No, Nowexo supports importers, wholesalers, processors, exporters, cooperatives, and trading houses of all sizes. Whether you’re buying 1 container or 50, we ensure safe and efficient trades.

How do I get started with Nowexo?

Simply contact our team via WhatsApp or contact us via website. We’ll verify your details, understand your trade needs, and assign a dedicated agent to guide you through your first deal.